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Noticeboard

CORONAVIRUS

Due to the lockdown, our door is closed and you can only be invited for an appointment by GP or nurse after being screened by telephone triage first.

STAY AT HOME

Everyone must stay at home to help to the spread of coronavirus. Failure to do so puts lives at risk unnecessarily.
You can only go out for the following reasons:

  • shopping for necessities (for example for food or medicine) as infrequently as possible
  • one form of exercise per day (i.e. run, walk or cycle) alone or with members of your household
  • any medical need (including to donate blood) avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person
  • travelling for work purposes only if you cannot work from home


You must still maintain a distance of 2 meters apart from anyone outside of household, and keep time spent outside to a minimum.

DO NOT GO TO YOUR GP SURGERY, HOSPITAL OR PHARMACY IF YOU HAVE SYMPTOMS OF CORONAVIRUS.

FOR MORE INFORMATION PLEASE SEE OUR PAGE ON CORONAVIRUS GUIDANCE

Cancel an Appointment

You can cancel your appointment online by clicking here.

NEW! You can now cancel an appointment by text. Ask a receptionist to record your consent to receiving text messages and you will receive a text reminder the day before any appointment containing the cancellation text number. Simply reply 'CANCEL'* and the system will automatically cancel your appointment.** 

Alternatively please call 01277 218393 and press option 6.

*Please text only 'CANCEL' or 'Cancel' - any longer messages (we frequently receive responses containing apologies and reasons for cancellations) will not be recognized by the system and therefore won't be cancelled, making it appear for all intents and purposes that you have failed to attend.

**The system requires some time to act. Please note that if a cancellation text is sent less than two hours before your appointment it may not be automatically cancelled in time. It is advised that you always cancel as soon as you know you cannot make an appointment.

 
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