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Noticeboard

CORONAVIRUS

Due to the lockdown, our door is closed and you can only be invited for an appointment by GP or nurse after being screened by triage first - use eConsult to request an appointment.

STAY ALERT TO STAY SAFE


Everyone must stay alert to help to the spread of coronavirus. Failure to do so puts lives at risk unnecessarily.


With governments easing of restrictions, as of 4th July you can now:

  • meet in groups of up to two households (your support bubble counts as one) in any location - indoors or outdoors, public or private. You don't always have to meet with the same household, it can be different households at different times. You still need to maintain social distancing from anyone not within your household or bubble. This change doesn't affect the support you receive from your carers
  • when outside you can continue to meet in groups of up to six people from different households, following social distancing guidelines
  • venues and businesses such as restaurants, cinemas, visitor attractions, hotels, campsites and pubs can open - but certain premises where risk of transmission may be higher will remain closed
  • other public spaces, such as libraries, community centres, places of worship, outdoor playgrounds and outdoor gyms will be able to open
  • stay overnight away from home with your own household or support bubble, or with members of one other household
  • it is against the law to gather in groups larger than 30 people, except for a limited set of circumstances to be set out in law

You should not:

  • gather indoors in groups of more than two households (your support bubble counts as one household) - this includes when dining or going to a pub
  • gather outdoors in groups larger than six people from different households; gatherings of larger than six people should only take places if everyone on from just two households
  • interact socially with anyone outside of the group you are attending a place with, even if you see someone you know, for example in a restaurant, place of worship or community centre
  • hold or attend celebrations (such as parties) where it is difficult to attend social distancing
  • stay overnight away from home with members of more than one other household (your support bubble counts as one household)

Gatherings of more than 30 people are not allowed, apart from some limited circumstances to be set out in law.

For more information please visit the uk.gov information page.


As before, you must still:

  • stay at least two metres (three steps) away from anyone you don't live with/outside of your support bubble when outside your home
  • wash your hands with soap and water often, for at least 20 seconds
  • use hand sanitizer gel if soap and water are unavailable
  • wash your hands as soon as you get home
  • cover your nose and mouth with a tissue or your sleeve (not your hands!) when you cough or sneeze
  • put used tissues in the bins immediately and wash your hands afterwards 
  • wear a something that covers your nose and mouth when it's hard to keep away from people, such as in the shops or on public transport

DO NOT GO TO YOUR GP SURGERY, HOSPITAL OR PHARMACY IF YOU HAVE SYMPTOMS OF CORONAVIRUS.

FOR MORE INFORMATION PLEASE SEE OUR PAGE ON CORONAVIRUS GUIDANCE

ONLINE APPOINTMENT BOOKING UNAVAILABLE

AS PART OF THEIR CORONAVIRUS PREPARATION GUIDANCE, PUBLIC HEALTH ENGLAND HAVE RECOMMENDED THAT ALL PRACTICES TEMPORARILY DISABLE ONLINE BOOKING OF APPOINTMENTS SO THEY CAN BE TRIAGED

WE APOLOGISE FOR ANY INCONVENIENCE


PLEASE USE eCONSULT TO REQUEST AN APPOINTMENT INSTEAD

Appointments

GP and Nurse Appointments

GP appointments are scheduled at ten minute intervals. If you have more than one topic that you wish to discuss with the doctor you may be asked to make a separate appointment, as unfortunately the GP may simply not have sufficient time without causing their clinic running behind.

We do also ask that all patients attend on time for their appointment. Whilst we appreciate that sometimes the doctor may run late in their schedule, that is not to say patients should deliberately attend late; it simply means that a patient before you has clinically required more time for the doctor to deal with their problem.

If a doctor is running behind, please appreciate that it is not the receptionists' duty to monitor the doctors' schedules. It is understandable that you may wish to enquire as to how late your doctor is running, but please do not take out your frustration on reception staff, and do not ask them to message the doctor to ask how long they will be.

We would be grateful if you could bear this in mind if you do experience a delay.

Although nurse appointments are slightly longer at fifteen minute intervals, we do also ask that patients afford the nurses the same courtesy as detailed above.

How to Book an Appointment

To make an appointment, please use eConsult. You can also book appointments online (please see the ‘online services’ section).

Please bear with us as we try to move appointment booking away from telephone booking as much as possible, in line with other GP practices. This will both ensure appropriate appointments are booked for your needs, and reduce telephone waiting times.


Urgent Appointments

In urgent cases we try to offer same-day appointments. It is helpful if patients use eConsult to provide as much information as possible. Please request before 09:30.

Doctors will speak to patients on the telephone initially, but will call in order of priority. If you opt to telephone us initially, our receptionists are asked to provide the doctors with an as much information as possible about each problem. Please note that if you do not provide such information the doctor will only be able to call you once they have triaged the patients who left messages (if you are uncomfortable doing this, you will likely find eConsult a better option).

If you want to speak to reception, please select option 1 and a receptionist will take a message and contact details. This applies to both surgeries.

The New Surgery is open from 08.00 -18.30 Monday to Friday.

We have an extended-hours surgery on Saturday mornings from 08.30 - 12.30.

Any emergency requests during extended-hours surgeries will be diverted to the out-of-hours service.

Doctor Rotas

Some of our doctors are part-time. The days our doctors work are listed below:

GP’s on duty each day

MORNING

 

 

AFTERNOON

MONDAY

 

 

 

 

Brambles

Dr Guniyangodage

Dr Rustgi

Dr Sattar

Dr. Yasin 

 

Dr Goonetilleke

 

 

Dr Guniyangodage

Dr Rustgi

Dr Sattar

Dr Naeem

 

Dr Goonetilleke

TUESDAY

 

 

 

 

Brambles

Dr Naeem

Dr Guniyangodage

Dr Sattar

 

Dr Goonetilleke

Dr Sattar

 

 

Dr Naeem

Dr Rustgi 

 

 


Dr Gonnetilleke

WEDNESDAY

 

 

 

 

 

 

Brambles

Dr Naeem

Dr Guniyangodage

Dr Burgess

Dr Rustgi

Dr Sattar 



CLOSED

 

 

Dr Guniyangodage

Dr Burgess

Dr Rustgi     

Dr Sattar




CLOSED

THURSDAY

 

 

 

 

 

Brambles

Dr Guniyangodage

Dr Burgess

Dr Yasin

Dr Rustgi 

 

Dr Naeem

Dr Goonetilleke

 

 

Dr Burgess

Dr Yasin

 

 

 


Dr Goonetilleke

FRIDAY

 

 

 

  

Brambles

Dr Burgess

Dr Rustgi

Dr Goonetilleke

 

 

CLOSED

 

 

Dr Burgess

Dr Goonetilleke

 

 

 

CLOSED

SATURDAY             

 

Brambles

1 GP and 1 nurse on rotation


CLOSED

 

CLOSED                                                   

CLOSED

Our telephone lines are usually extraordinarily busy between 08:00 and 10:00. For future appointments you may wish to telephone during the afternoon when lines are less busy. Calls are answered in rotation. Please stay on the line, and your call will be answered by a member of the reception team as soon as they are available. Please be aware that our receptionists juggle a multitude of duties, and some queries are more involved than others.

Please arrive promptly for your appointment. Patients arriving more than 10 minutes late may be asked to rebook at their doctor's discretion. Please do remember to cancel your appointment if you no longer need it, or you cannot keep it. These appointments may then be offered to another patient who may need to be seen urgently. You may now do this via our on line booking appointments service (please see the ‘online services’ section of the practice website).

 
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